I have a client, a very busy executive, who once told me something interesting. He said that the cost of his car service is the best money his company spends. The hours of work he can get done in the back of my car while I handle the traffic more than pay for the ride […]

I once picked up a family that had just endured a very stressful trip to the cruise port on their previous vacation. They had tried to coordinate two ride-share vehicles for their group of six and all their luggage. One car was too small for the bags, the other got stuck in traffic, and they

I once worked with a company that tried to organize a 50-person retreat using a massive carpool. Several people got lost, everyone arrived at different times, and the event started late with a feeling of chaos. On the return trip, they hired a single charter bus rentals, and the experience was calm, organized, and enjoyable

Over my twenty years as a professional chauffeur, I have seen many prom nights. The best ones are always the result of careful planning. I once spoke with a parent who waited too long to book and had to settle for a company with a questionable reputation, causing him a great deal of worry. Prom

I once had a new client who shared a frustrating story with me. He had booked a car for a birthday party based on a very low advertised price. At the end of the night, his final bill was nearly double the original quote due to a host of hidden fees and a mandatory gratuity

I had the privilege of being part of the driving team for a large international trade show here in Kobe a few years ago. The organizers made transportation a top priority. The result was that thousands of attendees moved between hotels, the airport, and the convention center with such ease that no one even thought

The first time I pulled up to an event in a stretch Hummer limousine, the reaction from the crowd was immediate. People stopped and stared. A traditional limousine is elegant, but a Hummer limo makes a loud and clear statement: this group is here to celebrate. For twenty years, I have driven nearly every type

I once picked up a new client who had just used a different, low-cost car service for a trip the week before. The driver was late, the car had a strange smell, and the ride was jerky and unpleasant. When she stepped into my clean, quiet vehicle, she let out a sigh of relief and

Did you know that the airport you fly into can have a bigger impact on your pickup experience than the car company you hire? It is a surprising fact that most travelers do not consider. After twenty years of driving, I can tell you that an airport’s design is a huge factor in a smooth